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Privacy Policy

How We Collect and Use Your Information

Last Updated: March 2025

This Privacy Policy explains how Dr. Samir Contractor (“Company”, “We”, “Us”, “Our”) collects, uses, protects, and shares Your information when You use our website https://drsamircontractor.com/ (“Website” or “Service”). By using the Website, You agree to the practices described in this Policy.

We are committed to protecting Your privacy in compliance with Indian law (including the Digital Personal Data Protection Act, 2023) and applicable global standards such as GDPR.

Interpretation and Definitions

  • Account: A unique account created for You to access parts of our Service.
  • Affiliate: Any entity controlled by or under common control with the Company.
  • Cookies: Small text files placed on Your Device to enhance browsing and collect data.
  • Country: India.
  • Device: Any internet-enabled device (computer, tablet, smartphone).
  • Personal Data: Information that can directly or indirectly identify an individual (e.g., name, phone number, IP address).
  • Service: The Website and all its content, forms, and online features.
  • Service Provider: Third-party vendors who assist us (e.g., analytics, hosting, communication tools).
  • Usage Data: Automatically collected technical data (IP, browser, pages visited, duration, device identifiers).
  • You / User: The individual accessing or using the Website.

Types of Data We Collect

Personal Data You Provide

  • Name and surname
  • Email address
  • Phone / WhatsApp number
  • Appointment or enquiry details
  • Any health-related details You voluntarily share

Note: We never request sensitive health records via Website forms. If You share such data voluntarily, it will be used solely for medical communication.

Usage Data (Automatic)

  • IP address, browser, device type
  • Pages visited, time spent, click paths
  • Mobile device IDs and operating system

Tracking Technologies

  • Cookies: Session (temporary) and persistent (remembering preferences).
  • Analytics Tools: Google Analytics or similar to understand site performance.
  • Web Beacons / Pixels: For monitoring traffic or email engagement.

How We Use Your Data

  • Providing and improving our Website and services
  • Responding to Your enquiries and appointment requests
  • Contacting You (WhatsApp, email, SMS, or call) regarding consultations or updates
  • Sending medical updates, health information, or promotional offers (if You opt-in)
  • Ensuring Website security, fraud prevention, and diagnostics
  • Complying with legal or regulatory requirements

Sharing Your Data

We do not sell Your data. We may share information only in these cases:

  • With Service Providers: e.g., hosting, analytics, WhatsApp API providers.
  • Business Transfers: In case of merger, acquisition, or restructuring.
  • Legal Obligations: When required by law, court order, or government authority.
  • With Consent: If You specifically authorize us to share for a stated purpose.

Retention of Data

  • Personal Data is retained only as long as necessary for the purposes set out in this Policy.
  • Usage Data may be retained longer for analytics and security.
  • Legal requirements may mandate certain data retention.
  • Once data is no longer needed, We securely delete or anonymize it.

Data Transfer

Your data may be processed in locations outside India (e.g., cloud hosting servers). In such cases:

  • We ensure reasonable security measures (encryption, access controls).
  • By using the Website, You consent to such transfers.

Your Rights

Depending on applicable law, You may:

  • Access: Request a copy of Your Personal Data.
  • Correct: Ask us to update or correct inaccurate data.
  • Delete: Request deletion of Your Personal Data (“right to be forgotten”).
  • Withdraw Consent: Opt out of promotional communication at any time.
  • Restrict or Object: Limit processing of Your data under certain conditions.

To exercise these rights, email us at ishanlapnobesity@fastmail.com.

Security of Your Data

  • We use SSL encryption, firewalls, and restricted access controls.
  • While we take all reasonable measures, no online system is 100% secure. Use the Website at Your own risk.

Children’s Privacy

  • This Website is not intended for children under 18.
  • We do not knowingly collect data from minors.
  • If we discover such collection, we will delete the data immediately.

External Links

Our Website may link to third-party websites (e.g., journals, partner hospitals, YouTube).

  • We are not responsible for their content or privacy practices.
  • Please review each third-party’s Privacy Policy before using their services.

Changes to this Privacy Policy

  • We may update this Policy from time to time.
  • Significant changes will be notified via Website notice and/or email if available.
  • The “Last Updated” date will always reflect the most recent version.

Contact Us

  • Email: ishanlapnobesity@fastmail.com
  • WhatsApp / Phone: +91 98245 93464
  • Address: 1st Floor, Abhinav Complex, 67 Vishwas Colony, Jetalpur Road, Vadodara – 390007, Gujarat, India

Meets India DPDP 2023 and global standards (GDPR-style rights).